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Cookies

COOKIE STATEMENT - MISTRAL HOME

1. Cookies

Cookies are small data or text files that are placed on your computer by websites and applications. Such cookies can have several different purposes: there are technical cookies (for instance concerning language settings), session cookies (temporary cookies which expire after one session) and tracking cookies (cookies that track and store your behaviour on a website in order to offer a more optimized user experience).

The Belgian Act concerning the Electronic Communication of 13 June 2005 contains some provisions about cookies and the use thereof on websites. The Belgian implementation is deduced of the European e-Privacy Regulation, which implies that the cookie usage and the cookie legislation is regulated differently in every European member state.

MISTRAL HOME exclusively targets the Belgian market and thus follows the Belgian cookie legislation.

2. Goals and utilities of cookies

MISTRAL HOME wishes to inform all users of its website as well as possible about their rights under the Belgian cookie legislation and about which cookies MISTRAL HOME uses. By using our website, you agree to the use of cookies. Cookies help MISTRAL HOME to optimize your visit to the website, to remember technical choices (such as language choices, newsletters, etc.) and to show you more relevant services and offers.

If you wish to consult the website of MISTRAL HOME, it is recommended that you enable the technical settings for cookies. If cookies are not enabled, we may not be able to guarantee a smooth visit to our website. Of course, you as a vistor are free to disable cookies in your browser.

We use cookies to improve your visit to our website. We only use safe cookies. The information we gather using the cookies help us identify eventual mistakes or show you specific services of which we think they might be relevant to you.

3. Types of cookies used by MISTRAL HOME

We distinguish the following types of cookies, according to their purposes:

Essential / Strictly necessary cookies:

These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually only set up in response to your actions, such as setting up your privacy preferences, logging in or filling out forms.

Functional cookies:

These cookies enable the website to offer improved functionality and personalization. They can be set up by us or by external providers whose services we have added to our pages.

Analytical cookies:

With these cookies, we can track visits and traffic so that we can measure and improve the performance of our site. They help us to determine which pages are the most and the least popular and how visitors move through the site.

Tracking cookies:

These cookies record analytical (anonymous) information about how you visit the site, with a view to improving the website and the user experience, but also to being able to advertise in a more targeted way.

Targeting / advertising cookies:

These cookies can be set by our advertising partners via our site. They can be used by those companies to create a profile of your interests and show you relevant ads on other sites.

We use two types of cookies, namely our own cookies and cookies of carefully selected partners with whom we cooperate and who advertise our services on their website.

First Party Cookies:

Domain name: http://www.mistralhome.com

Name of the cookie

Type of cookie

Storage period

CraftSessionId

Strictly necessery cookie

Session

YII-CSRF_TOKEN

Functional cookie

Session

__lc.visitor_id

Performance cookie

3 years

_ga

Tracking cookie

2 years

_gid

Tracking cookie

1 day

lc_window_state

Functional cookie

Session

Third party cookies:

Domain name: .doubleclick.net

Name of the cookie

Type of cookie

Storage period

DSID

Targeting cookie

1 week

IDE

Targeting cookie

1 year

id

Tracking cookie

1 year

Domain name: .livechatinc.com  

Name of the cookie

Type of cookie

Storage period

3rdparty

Functional cookie

Session

__lc_vv

Functional cookie

Session

__livechat

Functional cookie

3 years

__livechat_lastvisit

Functional cookie

3 years

main_window_timestamp

Functional cookie

Session

main_window_timestamp1

Functional cookie

Session

message_text

Functional cookie

Session

notification[status_ping]

Functional cookie

Session

recent_window

Functional cookie

Session

landing_page

Functional cookie

Session

Please read our Privacy Policy for more information concerning the processing of personal data by MISTRAL HOME.

4. Management of cookies

Make sure that cookies are enabled in your web browser. To enable cookies, you need to follow these steps:

In browser - Microsoft Internet Explorer

  • In Internet Explorer, click Internet Options on the Tools menu.
  • On the Privacy tab, move the settings slider to "low" or "accept all cookies" (setting above "medium" turns off cookies).
  • Click OK.

In browser - Mozilla Firefox

  • Click 'Firefox' in the top left corner of your browser and then click 'Options.'
  • On the "Privacy" tab, make sure the "Let me know that I do not want to be followed" is not checked.
  • Click OK.

In browser - Google Chrome

  • Click the three dots logo next to the URL bar in the upper right corner and click ‘Settings’.
  • Find the subsection of ‘Privacy and security’ and click ‘Content settings’.
  • Click on ‘Cookies’.
  • Then select ‘Allow sites to save and read cookie data’.

In browser – Safari

  • Click ‘Preferences’ in the taskbar. (You can find this in on the upper side of your screen).
  • Go to the ‘Privacy’ tab. Look for the section called ‘Cookies and other website data’.
  • Indicate that you allow cookies.

If you want to consult the website of MISTRAL HOME, it is recommended you enable cookies. However, you are free to disable cookies in your browser settings if you wish to do so. You can do this by following the next steps:

In browser - Mozilla Firefox

  • Click the menu button and select ‘Preferences’.
  • Select the Privacy ‘the privacy & security’ panel and go to the section ‘History’.
  • Set Firefox will: Use custom settings for history.
  • Set accept third party cookies to ‘Never’.
  • Close the page about: preferences. Changes you made will be automatically saved.

In browser - Google Chrome

  • Select More Settings in the browser toolbar.
  • Select Advanced at the bottom of the page.
  • Under "Privacy and Security," select ‘Content Settings’.
  • Select Cookies.
  • Disable ‘allow sites to save and read cookie data’.

In browser - Safari

  • Choose Preferences from the task menu. (The taskbar is at the top right of the Safari window and looks like a gear or click Safari in the expanded taskbar.)
  • Click the Privacy tab. Find the section called "Cookies and other website data"
  • Indicate that you do not accept cookies.

In browser - Microsoft Internet Explorer

  • In Internet Explorer, select the Tools button and select Internet Options.
  • Select the Privacy tab, under Settings, move the slider upwards to block all cookies (or down to allow all cookies). Click OK.

Or consult the help-function of your internet browser to enable or disable cookies. 

5. Rights of the users

Since cookies can constitute a processing of personal data, you as a data subject are entitled to a legitimate and secure processing of those personal data. As a person affected by the processing of your personal data, you can exercise the following rights:

  • Right to objection: if there is a compelling and legitimate reason, you can object to the processing of personal data.
  • Right to access: every affected person that can prove his/her identity, possesses the right to access the information about the possible processing of his personal data, the goals of such processing, the categories of data concerned in such processing and the categories of recipients of the data.
  • Right to rectification: incorrect or incomplete personal data can be corrected or even erased when requested by the person affected.

The exercise of these rights happens in accordance with the conditions as determined in our Privacy Policy. More information regarding the rights of visitors can also be found in our Privacy Policy. If you still have any questions or comments concerning cookies after reading this Cookie Policy, you can always contact privacy@mistralhome.com.

© 2017 theJurists ICT-law & intellectual property (http://www.ictrecht.be). On the offered information (Terms & conditions, privacy statement, cookie statement and disclaimer) copyright automatically applies by law, so that all information may not be reproduced or communicated to the public without explicit and prior consent of theJurists (contact@dejuristen.be). All applicable Intellectual Property rights are thus retained.