You can return an article by using the return label provided by us which you will find in the box. You don't have to announce a return but we do ask to fill in the return form to make it easier to process.
No return label in the box? Please contact us at webshop@mistralhome.com
You have one month to return the articles.
Returns are free.
We do not accept used products.
Returns are processed as quickly as possible. The purchase amount will be refunded via the payment method chosen at the time of payment.
Shipping costs are not refunded.
